8 Messages
•
67 Points
Customer Adoption Corner
Dive into best practices and thought leadership around tracking, analyzing, and influencing usage and adoption on the PROS Platform to drive maximum value with your deployment.
8 Messages
•
67 Points
Dive into best practices and thought leadership around tracking, analyzing, and influencing usage and adoption on the PROS Platform to drive maximum value with your deployment.
CProkopiou
3 Messages
•
26 Points
4 months ago
Introducing myself as one of the Customer Adoption leads, please reach out for any questions around our mission and what we aim to achieve.
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CodyNagy
8 Messages
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67 Points
4 months ago
Usage != Adoption
They are distinct steps in the value realization journey, or as you climb the value realization pyramid.
It's not simply enough to have users logging into the system. The users need to be completing the workflows that solve the business challenges that the system was configured to solve. Acknowledging this distinction is the first step to driving adoption and the ROI.
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CProkopiou
3 Messages
•
26 Points
4 months ago
Did you know?
Our adoption and value capabilities span across all parts of the PROS Platform! From viewing user activity in Smart Price Management to monitoring the amount of monthly quotes generated by user in PROS CPQ.
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CodyNagy
8 Messages
•
67 Points
3 months ago
Consuming Price Optimization in PROS Smart CPQ increases adoption rates by +30%
Wanted to share some interesting and exciting analysis the PROS Customer Adoption Program has uncovered that empirically demonstrates a significant increase in price recommendation adoption (30%+) when consuming the recommendations in PROS CPQ. This is based on analyzing over 50 businesses leveraging the PROS Price Optimization who’re enrolled in the PROS Customer Adoption Program.
You might be wondering why this is the case. Here are the main reasons:
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