PROS Platform Summer Release 2024

In the ever-evolving landscape of business technology, staying ahead means embracing change and innovation. As a pioneer in harnessing the power of AI and digital transformation, PROS is proud to announce the Summer Platform Release—a testament to our relentless pursuit of excellence. This release redefines the way businesses operate, sell, and engage with customers. Join us as we explore the latest enhancements that are set to transform your business and delight your customers.

 

 

Roadmap Themes for 2024

 

At the heart of our roadmap for 2024 are four key themes that serve as the compass for our innovation journey. These themes—AI-driven platform capabilities, digital collaboration, self-service, and extensibility and ecosystem—are not just buzzwords; they are the pillars that support our comprehensive omnichannel pricing and selling capabilities. From Smart Configure Price Quote (Smart CPQ) to real-time pricing optimization and price management, these themes weave together a tapestry of features enriched with AI, both native and customer-supplied, to empower your business like never before.

 

AI-Driven Platform Capabilities

 

The PROS Gen IV AI is a leap into the future, where artificial intelligence becomes your trusted advisor. The introduction of Trend Analysis marks a milestone in data visualization and decision-making. Pricing professionals can now harness the power of AI to adapt strategies to market dynamics, identify patterns, and make informed decisions by analyzing price recommendations, actual prices, and market predictions over time. Gen IV’s neural networks can not only help determine the relevance of attributes to your deals but also detect and consider into pricing seasonality and inflationary or deflationary periods

Key benefits:

• Informed Decision-Making: Identify patterns by viewing recommendations, actual prices, market predictions, and customer-specific predictions vary over time.
• Strategic Adaptation: Quickly grasp the overall trajectory to pinpoint critical points of interest or unusual values that impact business.
•  Visualizing Trends: Understand long-term behavior to adapt strategies to changing market conditions and stay competitive.

 

Further joining the ranks of our AI innovations is Top Performers, a feature that epitomizes the fusion of design and functionality. With a streamlined layout and enhanced filtering capabilities, this insight tool enables businesses to pinpoint growth opportunities, allocate resources effectively, and prioritize actions that drive maximum returns.

Key benefits:

• Streamlined Design: A new design simplifies the layout, ensuring that essential information is easily accessible.
• Strategic Insights: Understand growth prospects to allocate resources effectively and prioritize actions that maximize returns.
• Filtering Capabilities: Tailor views to focus on specific products, customers or attributes.

 

Enhancing User Experience in PROS Smart Price Management

 

User experience is at the forefront of our Smart Price Management enhancements. We've simplified the complex, making quick bulk editing a breeze with LOOKUP and enforcing validation rules to ensure data integrity. These enhancements are not just about saving time; they're about empowering pricing experts to be more efficient and effective in their daily tasks.

Key benefits:

• Improved User Experience: Simplified and quick bulk editing on Lookup columns through enforced validation rules allows users to maintain data integrity.
• Saving Time: Users can perform automated bulk deletions of Leader-Follower Relationships through data loads without manual UI interaction and with minimal workflows disruption.
• Error Reduction: Hiding system price in Master Price List enables users to avoid making errors due to conflicting information.
• Autonomy in Data Management: Users can delete both standard and product-specific UoMs, incl. entire categories of units, which empowers them to maintain their data independently, without need for specialized resources and teams.

 

The Enhanced Data Viewer is another stride towards excellence, providing users with the essential tools for post-processing tasks after data changes. It's about giving control back to the users, enabling them to manage their data with precision and confidence.

Key benefits:

• Enhanced User Awareness and Experience: Minimizes manual data handling. This improvement reminds users of the critical post-processing tasks that must be manually executed after making data changes. By doing so, it aims to mitigate the risk of errors throughout the platform and ensure data integrity.
• Empowers Super Users: Seamless editing capabilities for loaded data.
• Improves Data Visibility and Accessibility: Allows for access and edit dimensions, cubes, and datasets.

 

Smart CPQ – A Leap Forward in Quoting Efficiency

 

Smart CPQ's new Quote Compact theme is a game-changer for sales professionals. This UI enhancement is designed for efficiency, allowing users to navigate information swiftly and focus on what matters most. The compact mode is more than just a feature; it's a new way of working that streamlines the quoting process and elevates the user experience.

Key benefits:

• More Space for Efficiency: By optimizing information on the interface and providing a more compact layout, users can easily navigate their screen and work more efficiently on complex quotes or reviewing large dashboards, especially on smaller screens.
• Enhanced Focus: The reworked UI design prioritizes relevant data, eliminating any distractions and allowing users to concentrate on what truly matters.
• Improved User Satisfaction: A cleaner, more intuitive interface leads to higher user satisfaction and productivity.
• Improved User Satisfaction: A cleaner, more intuitive interface leads to higher user satisfaction and productivity.

Collaborative Quoting is the embodiment of our digital collaboration theme. Launched in 2023 and continuously refined based on customer feedback, this revolutionary quoting capability is transforming the B2B buying experience to mirror the ease of B2C transactions. Our experts focused on improving the user experience to save sales executives time and effort.

Key benefits:

• Improved UX: The quote UI has been enhanced with product bundle and folder structure support, helping users understand the hierarchy of items and navigate the quote view easier.
• Saving Time and Effort: Users can navigate through more complex product structures for improved readability.

 

Customer-Centric Developments

 

Our commitment to customer-centricity shines through in every aspect of the Summer Release. The Smart CPQ Change Quote Name feature, driven by customer insights, ensures seamless integration and consistency across selling applications, including CRM platforms like Salesforce CRM and Microsoft Dynamics 365 for Sales.

 

Key benefits:

• Consistency: The ability to align automatically quote names between the CRM and Smart CPQ ensures consistency across platforms, reducing confusion and improving user experience.
• Efficiency: Streamlining the process of updating quote names saves time and effort for sales teams and allows them to focus on quote management. Changing quote names during quote cloning operations, Quote-to-Agreement or Subscription scenarios is a no brainer.
• Accuracy: Accurate quote names enhance communication and reporting.
• Available for All Supported CRM: This enhancement is now available in both Salesforce CRM and MS Dynamics 365 Sales.

 

The use of generative AI and customer-supplied algorithms in our platform is a testimony to our dedication to personalization and innovation. By embracing customer feedback and leveraging cutting-edge technology, we're able to offer a platform that not only meets but anticipates the needs of our users. 

As a result of our customer-centric drive we’ve also worked on improving our self-serve help portal PROS Connect. The improved Search Functionality in PROS Connect is designed to enhance the user experience and make it easier for PROS customers and employees to find the information they need.

Key benefits:

• Auto Complete Text Suggestions: Typing in the search will suggest links to relevant documentation. Find necessary information more quickly and easily, saving time and additional effort.
• Search Tips: See helpful tips on how to enter text in the search bar to yield better results. These tips make searches more effective.
• Enhanced Search Results: Connect now displays the title, type of documentation, product, and the most recent version of the search result returned providing more insight into search results with increased success rate.

 

What’s next?

 

The enhancements introduced in our Summer Release are a clear indication of our unwavering commitment to innovation and customer success. We're excited to see how these new features will propel your business to new heights and redefine the standards of excellence in your industry.

Thank you for joining us on this journey through the PROS Summer Release. Your success is our success, and we look forward to continuing to serve as your partner in business transformation. Stay tuned for more updates, and here's to a future where the possibilities are limitless.

For further details on the latest PROS Platform release, view the specific product highlights and release notes here.

For further training and release information, Customers and Partners can access PROS University here.