71 Messages
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611 Points
B2B Breakout Session "B2B eCommerce: Leveraging Collaborative Tools for Success"
This breakout session highlighted how Groupe DEYA overcame challenges with their traditional multi-channel sales process, including extensive pre-sales interactions, specialized customer support, and a dedicated back-office for store orders, all while lacking digital selling capabilities. By integrating eCommerce functionality through the PROS B2B collaboration portal they streamlined their operations, enhanced customer value, and connected systems seamlessly without disrupting their workforce.
What innovative strategies will you apply to improve your eCommerce and multi-channel sales processes?
bekeanloinse56
2 Messages
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15 Points
1 month ago
Really impressive how Groupe DEYA tackled those integration challenges without a complete overhaul. The "plug and play" approach with minimal disruption is exactly what a lot of Infinite Craft companies need right now. We’re currently evaluating ways to streamline our quote-to-delivery pipeline, and this gave me a lot to think about—especially around maintaining autonomy while staying connected. Would love to hear what tools others are using to bridge eCommerce and CRM!
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vivian77
1 Message
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10 Points
28 days ago
Like a break, word games may renew your vocabulary and linguistic intuition.
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katyperry
3 Messages
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20 Points
2 days ago
I really like how Groupe DEYA turned challenges into Crazy Cattle 3D opportunities by integrating eCommerce without disrupting their workforce.
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